Effective Date: 20 November 2024

1. Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Products must be unused, in original condition, and include all packaging.

2. Non-Returnable Items

• Customized or used products.
• Items marked as “Final Sale.”

3. Return Process

• Contact our customer support team at [Insert Contact Email] to initiate a return.
• You will receive a return authorization and instructions.
• Ship the item back to us using a trackable shipping method.

4. Refunds

• Once the return is approved, refunds will be issued to your original payment method within 7-10 business days.
• Shipping fees are non-refundable.

5. Exchanges

• Exchanges are subject to stock availability.
• If unavailable, a refund will be provided.

6. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours with photos for a replacement or refund.

For more details, email us at [Insert Contact Email].