How can we help you?
Have Some Questions?
PCBoots is a dedicated platform offering rare and discontinued football boots at affordable prices. We connect football enthusiasts with the iconic shoes they love.
Yes, all football boots available at PCBoots are 100% authentic and carefully verified to ensure quality and originality.
Yes, we ship globally! Wherever you are, PCBoots delivers your favorite football boots to your doorstep.
We offer a hassle-free return and exchange policy. Please check our Return Policy page for detailed guidelines.
We provide a comprehensive size guide for each product. If you have any questions, feel free to contact our support team for assistance.
Our prices are already highly competitive, but feel free to subscribe to our newsletter for updates on discounts and special offers.
Delivery times vary depending on your location. Generally, it takes 5-10 business days for international orders. You’ll receive a tracking number to monitor your shipment.
We accept a variety of payment options, including credit/debit cards, PayPal, and other secure payment gateways.
Yes, PCBoots specializes in sourcing limited edition and discontinued football boots for collectors and players alike.
You can reach our customer support team via email or through the Contact Us page. We’re here to help with any questions or concerns.
Delivery Collection
We provide standard and express delivery options. The choice will be available at checkout based on your location.
Standard delivery typically takes 5-7 business days, while express delivery takes 2-4 business days, depending on your location.
Yes, we ship worldwide. Delivery times and costs may vary depending on the destination.
Yes, once your order is shipped, we’ll send you a tracking number via email to monitor your package in real-time.
Delivery costs depend on your location and the shipping option you select. You can view the exact cost during checkout.
If you’re unavailable, the courier will either leave a delivery slip for rescheduling or deliver the package to a nearby collection point.
We do not deliver to PO Boxes or APO/FPO addresses at this time. Please provide a residential or business address.
If your delivery is delayed, please contact our customer support team with your order details, and we’ll assist you promptly.
Order and Payments
Simply browse our website, select the football boots you want, choose your size, add them to your cart, and proceed to checkout.
We accept major credit/debit cards, PayPal, and other secure online payment methods.
Yes, we use industry-standard SSL encryption to ensure all transactions are secure and your payment information is protected.
If your order hasn’t been shipped yet, you can request a cancellation or modification by contacting our customer support team.
Once your order is placed, you’ll receive a confirmation email with your order details. Please check your inbox and spam folder.
Return and Funds
We accept returns within 14 days of delivery, provided the football boots are unworn, in their original condition, and include all packaging.
To initiate a return, please contact our customer support team with your order details. We will guide you through the process.
Return shipping costs are the responsibility of the customer unless the product was defective or the wrong item was sent.
Yes, exchanges are possible based on stock availability. Contact us for assistance with exchanging your order.
Once we receive your returned item, it typically takes 5-7 business days to process the return and issue a refund or exchange.
My Account
Account Instructions
1. How to Create an Account
- Click on the “Sign Up” or “Create Account” button at the top of the page.
- Fill in your details, including your name, email address, and password.
- Click “Register” to complete the process.
- You’ll receive a confirmation email. Click the link in the email to verify your account.
2. How to Log In to Your Account
- Click on the “Log In” button at the top of the page.
- Enter your registered email address and password.
- Click “Sign In” to access your account dashboard.
3. How to Update Your Account Information
- Go to your account dashboard.
- Click on “Account Settings” or “Edit Profile.”
- Update your personal information, such as name, email, or password.
- Click “Save Changes” to update your profile.
Purchase Instructions
1. How to Place an Order
- Browse our catalog and select the football boots you want.
- Choose the size and quantity, then click “Add to Cart.”
- Once you’ve added all items, click “Cart” to review your selection.
- Click “Proceed to Checkout.”
- Enter your shipping and payment details, then click “Place Order.”
2. How to Track Your Order
- Log in to your account and go to the “Orders” section.
- Select your order to view its status and tracking details.
3. How to View Your Purchase History
- Log in to your account.
- Click on the “Order History” tab to view all previous purchases.
Site Policies
1. Policy Transparency
- All our site policies, including Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy, are clearly outlined and accessible on our website.
- You can find them in the footer of every page under the “Policies” section.
2. Policy Updates
- We regularly review and update our policies to comply with legal regulations and provide better services to our customers.
- Any significant changes to our policies will be communicated via email or a prominent site notification.
3. Privacy Policy Management
- We prioritize your data security and ensure compliance with data protection laws such as GDPR.
- Our Privacy Policy explains how we collect, use, and safeguard your personal information.
4. Terms of Service Compliance
- Our Terms of Service set the guidelines for using our website. They outline user responsibilities, prohibited activities, and legal agreements.
- By using our website, customers agree to abide by these terms.
5. Shipping & Delivery Policies
- Shipping policies are designed to provide clarity on delivery times, costs, and tracking.
- We maintain a transparent approach by providing real-time updates and delivery tracking.
6. Return & Refund Policies
- Our return and refund policies aim to ensure a fair and hassle-free experience.
- We manage returns promptly, and refunds are processed within the stated timeframe.
7. Compliance with Legal Requirements
- All our policies are crafted in accordance with applicable laws and regulations to ensure compliance and customer trust.
- This includes adhering to consumer protection laws, e-commerce guidelines, and industry standards.
8. Policy Accessibility
- Customers can access and review our policies anytime via links on the website footer.
- For specific questions, our customer support team is available to provide further clarification.
9. Customer Feedback
- We welcome customer feedback to improve and adapt our policies.
- Suggestions can be shared via our Contact Us page.
10. Dispute Resolution
- For any disputes, we provide a clear and fair resolution process outlined in our policies.